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Headset is paired but.....

orjonvall
Explorer

My headset is paired to my phone but will not connect to the app.

In the app, I'm trying to hit settings but it is greyed out and I get a message that says "Connect your headset to get information and configure  your device."

I've tried connecting via bluetooth several times but it will not connect.

2 REPLIES 2

orjonvall
Explorer

Can anybody help me with this problem?

Hi @orjonvall,

 

Thanks for reaching out. We would love to look into this for you.

Could you please contact us via private message?Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

We look forward to hearing from you.

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