When turning on, it lights up with the black and white camera background and then it powers off. This keeps harrowing even though it's charged 70 % and even when it's plugged in.
Hello @Audipeanut! We hate to hear that you're not currently able to enjoy your oculus device! We will be more than happy to look into this issue. Just to clarify, we have a few questions:
How long has this been happening?
Are you getting any kind of error?
When you plug it in to charge, what color is the LED light?
We look forward to your responses! We'd love to get you back to gaming soon!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey hey @Audipeanut! We wanted to drop by and see if you're still in need of some assistance with your device. Give us a shout if you've got any burning questions!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
