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Headset melted when charging

Blueeyedscott
Honored Guest

Ok so I let my oculus charge and the port melted and I'm going to return it, but as it was factory resetting it died and the head set still shows up on my app. So any tips to remove the headset from my oculus account

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Blueeyedscott! Here at Meta Quest, we take health and safety seriously. To answer your question about removing a device, you can find the steps for this on our page here. We hope that this information helps! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi again! We're following up to make sure you got our last message. Please let us know if there is any additional information or assistance we can provide! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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