cancel
Showing results for 
Search instead for 
Did you mean: 

Headset not booting up, no LED light shown

NitoWasHere
Explorer

Hihi!

Today, when I tried to turn on my headset, It wouldn't turn on. I tried putting it on the charger, and it wouldn't charge. I tried to open the bootloader (where it shows factory reset, boot, sideload update, etc..) and even that wouldn't work, and I tried to turn it on normally since it has some life left, but that didn't work either, so now i'm stuck. What Should I Do?

 

Some more info, I don't have the money for a new one, used one, or to get a replacement by Meta Themself.

1 ACCEPTED SOLUTION

Accepted Solutions

Indeed I was! I swapped the charger, and was able to get it back up to that good, green LED!

View solution in original post

4 REPLIES 4

NitoWasHere
Explorer

Update: I adjusted the charging angle, and my LED flashed red for a split second, and then went back to black, indicating that there is still some life left in it, and that I think it could (possibly?) be fixed

Hey there! We hope your headset's got some life in it as well! Since you gave your update, has your headset shown more signs of life? To hopefully get your headset to a green LED (full charge), we recommend removing your headset's facial interface and seeing if that helps when charging. Please let us know if things are improving for you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Indeed I was! I swapped the charger, and was able to get it back up to that good, green LED!

That's fantastic! That's the way we like it, and we know you do too! Please absolutely let us know if you run into any other issues, or if your LED isn't greening up how it should!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?