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Headset not pairing to controllers

RomanTilley6
Honored Guest

Can anyone help both controllers are connecting vibrate and flash show up on screen but when I press any button nothing happens. it just stays on the boundary set up can’t get any further. So followed all of the suggested done a factory reset turned back on and controllers are still same so now can’t get pass the controller set up everything is working on controllers its just not going through on headset if that makes sense 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there @RomanTilley6, what lights are you seeing on the controller? Is there any blinking or flashing, or are they any color other than green?

In addition, can you let us know what headset you have specifically?

Hope to hear from you soon! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there, just checking if you need any more help. Thanks. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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