cancel
Showing results for 
Search instead for 
Did you mean: 

Headset tracking lost popup wont go away

fluffingYou
Honored Guest

i dropped my headset and it stopped tracking entirly. my room is well lit, cameras are fine. i cant see anything other then the tracking lost popup. i was told that by a friend the impact of my headset hiting the floor discconected a wire that is connected to the main sensor. and my controllers keep vibrating every 4 sec

1 ACCEPTED SOLUTION

Accepted Solutions

Choleni
MVP
MVP

HI @fluffingYou 🙂

I'm not sure how your friend knows what exactly is broken without having a look inside of the Quest?
But definitaly something seems broken.

Send a PM @MetaQuestSupport .....they can tell you what options you have.

Click on the name to visit their profile page, then click the "send a message" button.

View solution in original post

2 REPLIES 2

Choleni
MVP
MVP

HI @fluffingYou 🙂

I'm not sure how your friend knows what exactly is broken without having a look inside of the Quest?
But definitaly something seems broken.

Send a PM @MetaQuestSupport .....they can tell you what options you have.

Click on the name to visit their profile page, then click the "send a message" button.

locky.mcf
Honored Guest


For me, travel mode caused this.

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?