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Headset wont connect to server on start up

john_jayh
Honored Guest

cant fully install the oculus software, says "unable to connect to server" on startup? not sure how to fix this issue 

 

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi there @john_jayh 

 

Thanks for getting in touch with us at the Meta Support Team, for us to look into this issue further could you answer a few questions.

  1. What software are you trying to install?
  2. What device are you trying to install this on?
  3. Are you trying this on a stable internet connection?
  4. Are you using a wired connection or wireless?

Looking forward to hearing back from you soon!

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