03-14-2025 01:10 PM
Hello recently my phone broke and I had to change, I set up a 2FA on my previous phone and sadly I cannot login in my account anymore, would it be possible to remove my 2FA so I can add it again on a proper 2FA App
Thank you!!
03-15-2025 08:47 AM
Hi there!
Thank you for your message. We would be delighted to help you with your 2FA issue. We would need to ask you a few questions in order to move things forward. Could you please send us a DM? To do so, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Speak soon!
03-15-2025 04:10 PM
Hi there!
We're just making you aware that we've seen your message and we will just be a few minutes while we look into this for you.
Thank you!
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