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Help, Sometimes I don't have a menu or any options. It's just a blank pass through

GchJohnson
Honored Guest

Hopefully, someone can help.

My wife and I keep having this problem. We reach a point where we are on the headset without options. It is a passthrough, we can see our surroundings, but we have no menu or options. I press the meta button and hold it. I get a little noise like the menu should have appeared but it doesn't. My only option is to restart the headset and sometimes it starts doing it again.

Also, I can't exit games. I hardly ever see an option to exit the games, so I have to press the pass-through button. Sometimes, when I do this, I get the same situation that I mentioned earlier: I have no menu. When I press the pass-through button again, I get back to the game. I can't exit it and go to my main screen/menu.

1 REPLY 1

Das.Bearski
Rising Star

Have you tried sideloading an update?

I know just enough about tech to look like I know what I'm doing.
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