10-22-202407:31 AM - last edited on 10-22-202410:22 AM by MetaMetalMonke
Ive been trying to figure out all of this stuff on my quest 2 for a few days. Problem is, I no longer have access to the email for the account I use. The email has been locked and I cant log into it in any way possible. This means I cant use verification codes when I follow the instructions provided. I dont want to lose all my purchases on games. Any help would be appreciated!
Welcome to the community forums, thank you for posting.
I would strongly recommend contacting support directly as they will be able to further assist you with your accounts issue, you can get in touch using the link below:
Just tried looking at changing the email address, that failed. When I attempt to add my personal, fully working email into the account centre, it sends a code to the email address that is locked. I'm really struggling on what to do here, I just want my account to be unlocked so I can access the device.
Since it is an account related issue your best bet is contacting customer support and explaining your situation to them, they will have the relevant information to assist you further, I'm gonna put the support link below again just in case the previous didn't work:
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