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Help can't install game and won't show up

HECTOR1244
Honored Guest

Hey, so a friend of mine bought me Beat Saber with a key. 
I activated it on the meta quest page, and it was accepted, but in the Oculus app it was not purchased.
I tried to reinstall the Oculus app and I logged myself out and back in, but nothing seems to work.
So PLEAS HELP!

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hello there, @HECTOR1244! We recognize how disappointing it would be to have to continue without your app gift, so we'd be happy to look into this issue for you. Could you please send us a PM so we can get to the bottom of this situation together? You can select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there @HECTOR1244. Beat Saber is really cool to get gifted, we just want to make sure your issue is taken care of. If not, we can still be reached through PM to help you get this sorted out so you can start enjoying Beat Saber.

 

We look forward to your reply.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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