01-10-2024 06:39 PM - edited 01-10-2024 06:43 PM
need help getting recovery codes for my old account which I have bought a few games on for two step verification I have an old phone number that does no longer work it's completely out of service no one has that number and I have the choice to do recovery code but I don't have an authenticator app setup or do I have the original recovery codes for the old account
Solved! Go to Solution.
01-10-2024 06:50 PM
Hey there @Rufustheredrooster! We've received your PM, we'll be sure to continue to assist through there. Thanks!
01-10-2024 06:50 PM
Hey there @Rufustheredrooster! We've received your PM, we'll be sure to continue to assist through there. Thanks!
01-10-2024 08:09 PM
thank you
01-11-2024 01:22 PM
No problem! We're looking forward to working together to get to the bottom of this account issue and we'll get back to you via PM very soon. Please be on the lookout for our next message!
01-22-2024 09:06 AM
Still need help
01-23-2024 06:51 PM
Hello, @Rufus6760! Making sure you can access your account is super important to us! We want to make sure you have a seamless VR experience, so we'd be happy to help! We've received your PM, and someone will be with you shortly.
01-24-2024 09:20 AM
It's been a month now can someone please help with recovery code
01-25-2024 07:23 AM
Hey @Rufus6760! We see that you reached out to us over a PM. Thank you for that! You should be hearing back from us shortly.
03-02-2024 03:09 AM
Let me guess, still no answer.
03-02-2024 02:49 PM
Hey there, @disk99zuon, we've received your PM and sent you a message! Please feel free to get back to us via PM at your earliest convenience. We look forward to hearing back from you!
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset