I am in a doom loop. I have not used my Occulus 2 for over a year. I went to use and had forgotten my password. Whenever I try to retrieve, I get message saying they have sent me a code but I never receive. Must have tried 100 times. I tried the serial number route but that didn't work. I tried sending troubleshooting requests to Meta and just kept getting the same auto generated replies from fictious people telling me to go through same process. I never receive a code. I created a new Meta account but can't synch with my device. It keeps telling me to look for a 5 digit code on the headset which never appears. Is my headset and the games i purchased completely obsolete or is there a way i can get into the account. Thanks.
Hey there, @Cwisaok70 ! We see you're in need of some help getting into your account, accessing your code, and pairing your headset. No worries; we're here to help you out, so you can get back to enjoying your games in VR as soon as possible! Please send us a private message so we can gather a bit of information and get this process started for you! Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
