12-07-2022 01:23 PM
My store keeps wanting me to buy beat saber instead of letting me add lady Gaga songs. Frustrating. I upgraded software on headset and beatsaber. But still iPhone meta app doesn’t recognize I own beatsaber.
12-08-2022 03:35 PM
Heya Lenny-75! We do recognize your dismay at being unable to add Lady Gaga tracks and having Beat Saber go unrecognized by the mobile app. We want to do everything we can to get this resolved and you back into Beat Saber.
Can you tell us if you tried uninstalling and reinstalling the mobile app? Can you also tell us if you are able to download Beat Saber on your headset?
Once you get back to us with that information, we'll get a better understand of your situation. We wish you the best and we can't wait to get this fixed for you.
12-09-2022 06:09 PM
Hey @Lenny-75, we're following up to see if you still needed any help or if the issue was naturally resolved. Please let us know if you need assistance!
12-09-2022 07:15 PM
I deleted app and restarted it. I paired headset. My app in the library still does not see beat saber. Unfortunately I don’t know what else to do. Luckily I still have beatsaber on my headset.
12-09-2022 07:38 PM
We definitely wanna fix that! Since you've tried a couple of troubleshooting steps, please shoot us a PM so we can take a look into this BeatSaber issue for you. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
12-15-2022 08:27 AM
Thanks. I was able to sign into correct account. Apparently meta made a a new account I didn’t no existed.
12-15-2022 08:58 AM
Hey there, @Lenny-75! We're glad to hear that the issue is resolved! If there's ever anything else we can help out with or if you have any questions that we could answer, please feel free to contact us again!
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