Showing results for 
Search instead for 
Did you mean: 

Help wanted 2 pre ordered

Honored Guest

I paid help wanted 2 with a credit card and that card got canceled and so i got a refund on a different card but help wanted 2 is still pre order and I do not know why is it pre order. I content the meta quest story and they do not know why it's pre order.  

Can some help me



Hi @Goofy90 🙂

....... I content the meta quest story ......I'm not sure what you mean??

anyways, send a PM @MetaQuestSupport 

click on the name to visit their profile page, then click the "send a message" button.

They can look into that and see what's going wrong.



Community Manager
Community Manager

Thanks for the help, Choleni! We received your message @Goofy90, and have responded. Our animatronics might be a bit quirky, but our customer service is top-notch! We look forward to investigating these matters.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?