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Help with purchasing eleven TT

Ma_Plums
Honored Guest

I downloaded the demo for Eleven and I love the game. However, when I try to purchase it, all I get is a button to gift. If I try purchase from within the game it directs me to the Oculus app. In the Oculus app on the headset all I have is two options start and start which then sends me to purchase and all I have is a gift option. 

 

Please can somebody tell me what I'm doing wrong?

1 ACCEPTED SOLUTION

Accepted Solutions

Choleni
MVP
MVP

Hi @Ma_Plums 🙂

you have to talk to support......seems there is some kind of bug if someone have played a demo/free trial.

I saw other posts about that....support must make the "pürchase" button available again to your account or something like that.

Send a PM @MetaQuestSupport 

click on the name to visit their profile page, then click the "send a message" button.

They can help you with that.

 

View solution in original post

3 REPLIES 3

Choleni
MVP
MVP

Hi @Ma_Plums 🙂

you have to talk to support......seems there is some kind of bug if someone have played a demo/free trial.

I saw other posts about that....support must make the "pürchase" button available again to your account or something like that.

Send a PM @MetaQuestSupport 

click on the name to visit their profile page, then click the "send a message" button.

They can help you with that.

 

Thank you

 

MetaQuestSupport
Community Manager
Community Manager

Hey @Ma_Plums! We have received your PM, and someone will be reaching out to you shortly, so please keep an eye out for that. We hope you have a great rest of your day!

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