05-02-2024 08:17 AM
I downloaded the demo for Eleven and I love the game. However, when I try to purchase it, all I get is a button to gift. If I try purchase from within the game it directs me to the Oculus app. In the Oculus app on the headset all I have is two options start and start which then sends me to purchase and all I have is a gift option.
Please can somebody tell me what I'm doing wrong?
Solved! Go to Solution.
05-02-2024 10:02 AM - edited 05-02-2024 10:02 AM
Hi @Ma_Plums 🙂
you have to talk to support......seems there is some kind of bug if someone have played a demo/free trial.
I saw other posts about that....support must make the "pürchase" button available again to your account or something like that.
Send a PM @MetaQuestSupport
click on the name to visit their profile page, then click the "send a message" button.
They can help you with that.
05-02-2024 10:02 AM - edited 05-02-2024 10:02 AM
Hi @Ma_Plums 🙂
you have to talk to support......seems there is some kind of bug if someone have played a demo/free trial.
I saw other posts about that....support must make the "pürchase" button available again to your account or something like that.
Send a PM @MetaQuestSupport
click on the name to visit their profile page, then click the "send a message" button.
They can help you with that.
05-02-2024 10:10 AM
Thank you
05-02-2024 10:49 AM
Hey @Ma_Plums! We have received your PM, and someone will be reaching out to you shortly, so please keep an eye out for that. We hope you have a great rest of your day!
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