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Infinityslost
Honored Guest

I think I need reset?Hooked up headset 6mos ago picked up now and I have diff. Everything, email Wi-Fi etc. headset wants a password from an email that no longer exists Plz help me get back into this thing. Set up oculus app on phone and gets to look in headset for numbers, but headset just keeps wanting old password or to restore Wi-Fi that also no longer exists

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hello! Having issues with getting back into your account is not the experience we want you to have with your VR device. Which is why we want you to shoot us a PM! That way we can get a better look at this for you and see what is going on. From there we can provide a few steps to get you back in the VR world. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

We hope to see your message soon!

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