10-09-2024
01:46 AM
- last edited on
10-09-2024
01:48 AM
by
KaminasWife
Hi,
I am trying to install Meta Quest Remote Desktop, but the installer just crashes and reverts back. I have tried:
- Reboot
- Update of Windows and graphical drivers
- Download of Quest Link
- New download of .msi
The program will not install, and the display just blinks for a moment, turns dark and then I see the progress bar revert to the left.
10-09-2024 01:54 AM
Hello @schmeidtz, thank you for bringing this to our attention! We would love to assist with getting Meta Quest Remote Desktop installed, and we would like to kindly ask you to send us a quick DM for further assistance. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We hope to hear back from you soon!
10-10-2024 03:44 PM
@schmeidtz I've seen some people having issues with Remote Desktop recently.
Feel free to join us over in the Horizon Workrooms Community and hopefully we can help you with this issue too.
Is your man goal the Remote Desktop? If so you can try the independent Remote Desktop app. I hear there's a new all in one Meta Quest Link app but I don't know how tried and tested it is yet with Workrooms and Remote Desktop.
We've had some community members who had to revert back to an earlier version because the latest wasn't working on their device.
Please note that we will be upgrading the community on July 9, 2025. The community will be down for a few hours while we perform this upgrade. For more information, please see Community Upgrade & Downtime