cancel
Showing results for 
Search instead for 
Did you mean: 

Horizon Workrooms Remote desktop no interaction with desktop

yxs8495
Honored Guest

I have Quest 2. I am using Windows 11 on PC, using Horizon Workrooms I can see and hear the desktop just no means to interact with it. Do I need to configure my controllers?

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Howdy there, @yxs8495! Thank you for drawing our attention to this. We've noticed that some users are experiencing the same issue with Workrooms, so we'd like you to report this bug . We'll leave the steps below, so that our engineers can begin searching for a solution.

 

To report a bug from your Quest headset:

  1. Press oculus icon on your right Touch controller to pull up your universal menu
  2. Hover over the clock on the left side of the universal menu. When Quick Settings appears, select it to open the Quick Settings panel
  3. Select Report a Problem
  4. Follow the instructions to submit your bug report

To report a bug from the Quest mobile app:

  1. Shake your phone until the Report a Problem screen appears
  2. Tap Something Isn't Working
  3. Follow the instructions to submit your bug report
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?