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Horizon Worlds Render Issue

lynnbynnz
Level 2

I was finally able to download horizon worlds. Made it through the initial tutorial. Then the narrator told me to hit “play.” I hit “play” but a red error message came up saying unable to render. I was able to manage around the menu, go into creator mode and then into the plaza. But even from that place, if I go into the menu and hit “play” again, it still gives me that render error issue message. I tried uninstalling and reinstalling, but no fix. Anything else I can try?

6 REPLIES 6

beardboss20
Level 2

Same issue here. Uninstall/reinstall didn’t fix. Turning the headset on and off didn’t fix. 

Also same issue on my end. I can access the main plaza & world builder fine, but anytime I try to explore the places/worlds tab the whole menu freezes up & has that red render error issue message. Can't really do much else but exit the app at the point since the entire UI becomes unresponsive. Tried uninstalling/reinstalling too but it's not fixing that issue unfortunately.

King_Patrick101
Level 2

Same here 

lynnbynnz
Level 2

Tried factory resetting too like they told me to. Also didn’t work! Hopefully an update to the game will fix it, I’ll just have to wait until then I guess.

I’m hoping for that too! Maybe it’s just growing pains. I’m able to access other worlds through the auction house, or by looking at another users creations, but that’s a tedious workaround when I should just be able to use the menu. 

Braanddon
Level 2

The same thing happened to me. I contacted support and he stated to just wait until an update was pushed out, and hopefully that would solve the problem. I can't believe there is no other found resolution. I already sat and waited the 48 hours to be able to even download it.