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Horizon Worlds stuck on installing

JTL2021
Level 2

Hi, trying to download Horizon Worlds to watch Eli Roth movie later but it is just stuck on ‘installing’. Followed advice on another thread to restart headset, but made no difference. Anyone know what else I can do??? Thanks!

3 REPLIES 3

JTL2021
Level 2

Correction. - stuck on ‘installation queued’

Hey JTL! That seems like quite the issue you got going on there, we'd love to help.

 

As for restarting the headset, was it with the following steps:

 

  1. Turn off the headset.
  2. Hold the Power and Volume Down buttons together until the boot menu loads.
  3. Use the Volume Buttons to highlight Boot Device and press the Power Button.

 

Also, we do have a couple of questions:

 

  1. When was this first noticed?
  2. Does the issue only happen with Horizon Worlds or other apps as well?

 

We look forward to your update! 

Hey again, @JTL2021. Just checking to see if you were still having some trouble after the troubleshooting provided. 

 

If so, please don't forget to let us know and we can get right to it!