My mic is muted in horizon worlds only. I’ve checked the mute button on my controller, it’s unmuted. I’m not in any parties. My oculus is not muted. I have given permission to record, given permission to Mic for horizon worlds and checked privacy, all unmuted. I’ve factory reset my headset and uninstalled and reinstalled the horizon worlds app. Nothing has worked so far. It still shows the mute above my avatar.
Hello @Kay.Maria! Thank you for bringing this to our attention.
There is a common issue with users and mic permissions, and the common fix is joining a party, and then leaving it. This may correct your microphone issues as well.
If you still have issues, be sure to check your game specific settings, hover over the application in the apps menu, then click the 3 dots, and open the app settings/details. You should be able to modify a specifics apps microphone permissions. You mentioned already checking permissions but we wanted to be sure this was the method used!
Please let us know if you are still having issues and we would love to investigate further.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey @Kay.Maria, we wanted to reach out again and see if you were able to test out our previous suggestion of joining a party and leaving again? We would love to know how that worked out! If you are still having issues, we would love to look into this further, just let us know!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hello @Kay.Maria! Thank you for bringing this to our attention.
There is a common issue with users and mic permissions, and the common fix is joining a party, and then leaving it. This may correct your microphone issues as well.
If you still have issues, be sure to check your game specific settings, hover over the application in the apps menu, then click the 3 dots, and open the app settings/details. You should be able to modify a specifics apps microphone permissions. You mentioned already checking permissions but we wanted to be sure this was the method used!
Please let us know if you are still having issues and we would love to investigate further.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey @Kay.Maria, we wanted to reach out again and see if you were able to test out our previous suggestion of joining a party and leaving again? We would love to know how that worked out! If you are still having issues, we would love to look into this further, just let us know!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Thank you for letting us know! We are glad that worked out. Feel free to reach back out if you have future issues and we would love to assist!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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