I have two quest 2s where I am the primary on both. Each quest has a different second account for my kids. When my kids are both logged in and playing horizon worlds they are unable to see each other. They will both go to the same spot and still not see the others avatar. I can't find anything online to explain this. Is it because I'm the primary on both quest devices? What would be a solution?
Hey there @Pfinnusa! It looks like you're having some issues seeing other avatars on Horizon Worlds. We want to ensure your kids have the best experience! Try logging out of one headset and signing into another account to see if that helps with viewing the avatars. Feel free to reach out if you need any assistance!
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I recently factory reset one of the quest 2s and put one of the kids accounts as the only account. Still have the same issue. When standing in the same place in horizon central the avatars can't be seen. The accounts also don't show up as a player close when entering the menu. I have also searched for their account names and can't find them to add a a friend in horizon worlds.
HI @Pfinnusa. We appreciate you giving us those details and for trying some troubleshooting of your own. We need to ask you for further information pertaining to these accounts if you could send us a private message. We will be happy to continue working there with you. To do so, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey @Pfinnusa! We got your PM! We will be right with you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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