02-26-2025 11:25 AM
Hello everyone The eye lenses on my medical quest 3 are extremely foggy due to what looks like thousands of micro scratches from using a microfiber cloth. I can still see but it is extremely, foggy due to the scratches and very distracting how do I fix these scratches? I have no money currently and only have Windex and water as far as glass chemicals That's all I have.
02-26-2025 01:02 PM
There is no reliable realistic way to remove scratches from Q3 lenses. I've heard of one person being successful with Polywatch but I've also heard of a number of people who used the same stuff and irreperably damaged their lenses.
02-27-2025 01:25 PM
this is insain, theres got to be a way to fix them, to make such an expensive product with such an insainly serious flw im suprised meta hasnt been sued into the earth for forcing people to spend a whole other 500 or so to replace some scatches, talk about greed and coruption omg
03-02-2025 01:14 PM
Scratching isn't the result of a manufacturing defect, sadly. It's down to the user to take care of their expensive toy.
I can't think of any optical device with repairable lenses. SLR camera? Binoculars?
03-14-2025 10:49 AM
No glass is scratch proof, I use only the finest microfiber cloths specifically designed for ultra sensitive optical lensing, these are the result of just that, I need a professional solution. I cannot afford to spend $500 every few months on new headsets and even though I won't the last one, I really don't want to resort to another lawsuit over a product with faulty components and no service to repair them.
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset