07-18-2024 09:46 AM - last edited on 07-19-2024 09:23 AM by TheLegend27
Today I went searching online to try and change my Oculus Email Address after trying on the Meta Quest 2, Meta Quest Mobile Application, Quest Desktop Application and finally the web application.
After finding these forums I thought my problem was solved, but they where not. All of these solutions where from 2019 to 2022.
These forums where abandoned after someone gave a solutions years ago, and I am extremely dissatisfied that with them being like this, it condemns people like me who are 2-3 years in the future looking at these solutions to fail, like I have.
The most common example I have seen, is that people send links to the page on the website to change there language, not there email address. Or going into the app, witch just gives you the option to completely remove the email address from your account?
Those are just a few of the most common examples of useless information for customers in 2024.
Now let me get down to the question, how do I change my Oculus Email Address. I currently have a phone number attached to the account along with the email I want to change. I am given the option to remove the email, but it does not tell me anything.
Thank you for reading this, and if you can help me I will be very grateful, and I am sure a few others will also be.
Solved! Go to Solution.
07-18-2024 10:10 AM
Hi @Tanksie 🙂
you should be able to add a new emai and remove the old one in your account center on the web page.
Maybe this link will help?
07-18-2024 10:10 AM
Hi @Tanksie 🙂
you should be able to add a new emai and remove the old one in your account center on the web page.
Maybe this link will help?
08-15-2024 10:28 AM
To be clear, if your old email is still active, it is a simple procedure as you put in the new email address and delete the other but to do that, Meta sends a 6 digit code to your old address to confirm the action.
But in my case and I need help with this, the old email is no longer active. Meta sends the 6 digit code to the none active email. I cannot access the code. Without that code, I cannot change the email.
HELP!
08-15-2024 11:03 AM
Hi @drowsier1 🙂
you should talk to support, they might able to help you with that.
Send a PM @MetaQuestSupport
click on the name to visit their profile page, then click the blue "send a message" button.
08-15-2024 11:36 AM
Hey there @drowsier1,
We can see that you are having some issues with your account.
We understand this can be frustrating, but we are here to help.
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
08-16-2024 12:15 PM
Hey again @drowsier1,
If you are still having issues, don't forget we are here to help!
09-07-2024 05:00 AM
Hi. I have the same problem however I don’t have access to the email address and the facebook, so I can’t login with my oculus account here.
09-07-2024 05:23 AM
Hi @abood887 🙂
yeah, that's a problem.
Without able to log in, you don't have access to the account center to change the email.
You should talk to @MetaQuestSupport maybe/hopefully they are able to help you with that.
Click on their name to visit their profile page, then click the blue "send a message" button to privately message them.
I'll keep my fingers crossed🤞
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