4 weeks ago
- last edited
4 weeks ago
by LordArceus
I have tried everything from restarting my headset, changing my recording settings, and even factory resetting my headset, but nothing seems to work. I also don’t have a PC so I can’t use any solutions involving that. Does anyone know how I can fix this?
We see that you are having recording issues. This is definitely not the experience we want our customers to have and would like to work with you to make sure you are pointed in the right direction. We do want to inform you that when you activate experimental settings they are still going through a testing phase and could cause issues. Usually the only way to fix this is to do a factory reset on the device, but let us not jump to that step just yet. To get a better idea of what is going on could you please provide us with the following information:
If you could send a video of what it is you are experiencing that would help.
Have you tried any troubleshooting steps yourself?
Have you tried recording in another room? Preferably in one closer to your router.
Are you casting while recording?
Have you tried rebooting your router?
Could you try disconnecting some of your devices that are connected to your Wi-Fi and try it again?
As soon as you get back to us with this information we can move on to the next steps.
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Apologies from our side. Can you please send us the information in our DM's.
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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