07-25-2024 12:45 PM - last edited on 07-25-2024 01:02 PM by FunkyTanuki
OK.
So I know how to factory reset my Quest 2 and Quest 3. No problem there.
What I am trying to find, but can't seem to find anywhere (maybe it doesn't exist?), is a way to reset the user settings I have for how my Quest works. For example. If I have the time region set manually rather than auto, If I have the mirror turned off, If I have the audio set to mono, etc etc etc.
Those settings and many others follow you from Quest to Quest. I would like a way to set everything back to default. Straight up VANILLA!!! 😃
I have had an issue with charging. I'm not going to get into the issue. BUT it has to be something with a setting or settings that I have set that is following me.
I have determined this because when I setup on a new Quest 3 that has no issues with charging. All of a sudden after it starts loading in my settings and reboots, there is the charging issue again.
If there is any other info that I can offer to help please just ask! I have been fighting with this for the past 2 weeks.
Solved! Go to Solution.
07-25-2024 02:48 PM
Hi there, @d0gg! We absolutely want to make sure your headset's settings align with how you'd specifically prefer to VR game, so we'd love to assist further! To start with, we did want to mention that at this time there's not a current way to restore your headset back to those default settings without manually changing them yourself, however, a factory reset should help to completely reset the device so that may be the best option here. Before factory resetting using these steps, be sure to enable Cloud Backup if possible. With that being said, we recognize how beneficial it might be to be able to restore all of your headset's settings to default whenever you'd like, so we ask that you share your feedback regarding this on our Ideas Page here. We're always looking to improve the VR experience across the board! Lastly, be sure to let us know anytime if you'd like us to look into that charging issue you mentioned. We'd love to help!
07-25-2024 02:48 PM
Hi there, @d0gg! We absolutely want to make sure your headset's settings align with how you'd specifically prefer to VR game, so we'd love to assist further! To start with, we did want to mention that at this time there's not a current way to restore your headset back to those default settings without manually changing them yourself, however, a factory reset should help to completely reset the device so that may be the best option here. Before factory resetting using these steps, be sure to enable Cloud Backup if possible. With that being said, we recognize how beneficial it might be to be able to restore all of your headset's settings to default whenever you'd like, so we ask that you share your feedback regarding this on our Ideas Page here. We're always looking to improve the VR experience across the board! Lastly, be sure to let us know anytime if you'd like us to look into that charging issue you mentioned. We'd love to help!
07-26-2024 02:58 PM
Hello, hello, @d0gg! Let us know if you needed any further assistance with your headset's settings. We'd like to do everything we can to ensure your gameplay is thriving, so we'll always be happy to hear from you!
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