05-18-2025 08:45 AM
I just got new Quest 3 glasses. They were supposed to come with Batman. It says $49.99 for Batman though when I activate headset. How do I get my free copy? Also, how do you get in touch with customer service? super frustrating that there is no way to contact a person!
05-18-2025 10:26 AM
Hi @GalacticOtter1083 🙂
Quests that are purchased now aren't supposed to come with free Batman.
The promo of getting Batman free when buying a new Quest ended on May, 7th.
If you bought the Quest before that date, try to redeem the game by following the instructions in the link, if you
bought it after that date, you must buy the game.
05-18-2025 10:53 AM
I just saw.... it depends on where you life.
The offer of free Batman has been extended to December, 31th 2026..... at least in US and Canada, not in my country.
So, just follow the instructions in the link.
If this not work, send a PM @MetaQuestSupport they can help you.
Click on their name, then click on the "send message" button.
Sorry, for the wrong info in my first reply🙄