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How do I get a new controller with my warranty

TheSilentdeath
Honored Guest

I need a new controller set for quest 2 bc they both broke how do I submit a form for it my warranty is active just need a controller 

 

4 REPLIES 4

Choleni
MVP
MVP

@TheSilentdeath 🙂

go from here:

Get support 

tab on your device and on the following page on "request to replace device or accessory".

Can I put to items at once 

Looks like you have to enter each controller individually.
I think because each one has its own serial number.
But I don't know that for sure...I've never needed a replacement.

 

oculusness
Consultant

@TheSilentdeath  have the controllers stopped working, or have stick drift, or did you punch a wall with them?

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR
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