09-25-2022 04:15 PM
My controllers have recently developed a stick drift and I'm wondering how I can request a replacement?. The headset is under warranty
09-25-2022 04:28 PM
@xtgsoldierx Stick drift is very, very frustrating so I'd be glad to provide some insight.
As for any troubleshooting to test out, there is the following:
If none of that seems to help, the Support team would be more than happy to look into those warranty options available.
If controller drift isn't on there, just click the next best thing and put some more info in that box. Might just have to bear with them since they might ask a good couple clarifying questions. Don't be afraid to list out everything you tried to them to speed up the process of review.