My daughter's account was suspended on her headset. When she tries to log on it directs her to "contact support due to the account being suspended". After spending a full hour I can't find any resource to actually "contact support" and am beyond frustrated with the automated "help".
I'm guessing this is due to her missing/ignoring all of the emails asking her to verify her age, but honestly need a human to help debug this issue.
I don't know if this is the place to get a support ticket started, but if it isn't then any pointers to where a human resides would be beneficial.
This got a quick response from one team that quickly sent me to another team that quickly sent me to "the support engineers". It is has been a couple of days with no response from the support engineers so I don't know if this is where tickets go to die, but it is a start.
I'll try to remember to update this if/when I get a resolution.
I asked the same question here last week and have had zero response. Trying to find the 'contact support' is impossible. It just takes you round and round in circles!
This got a quick response from one team that quickly sent me to another team that quickly sent me to "the support engineers". It is has been a couple of days with no response from the support engineers so I don't know if this is where tickets go to die, but it is a start.
I'll try to remember to update this if/when I get a resolution.
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