Whenever i try to purchase anything from the store, an error pops up saying “cannot purchase additional content”. I tried using multiple devices and apps INCLUDING the mobile app…and the same thing keeps popping up. Does anyone know what is wrong, or how to fix it??
Thanks for reaching out to us, @Liberty.Biberty! We'd like to start by thanking you for being a loyal Meta Quest user and apologize for any delay in play you've been experiencing! We're eager to investigate why you aren't able to purchase additional content but, due to the potential of dealing with private and sensitive information, we kindly request that you reach out to us in a private message. To access our profile page, either select our name or click here! Next, click on "Send Message" to send us a private message. Please remember, you must be signed into the community before sending us a private message. We're looking forward to hearing from you soon!
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02-27-202408:28 AM - last edited on 02-27-202408:33 AM by Cookies-N-Scream
Liberty, liberty, liiiberty, liiiberty! We're here to follow up with you @Liberty.Biberty, and see if you still require assistance with your Meta account or if there's anything else we can help you with. If so, we kindly request that you respond to our previous conversation so that we can better assist you! Your time is greatly appreciated and we can't wait to hear back from you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
