cancel
Showing results for 
Search instead for 
Did you mean: 

How do i get a refund for software?

nrosko
Superstar
Purchased Cirque du Soleil but no matter how many times i download the video nothing appears for me to play it. 
2 REPLIES 2

Contact support:

https://tickets.oculus.com/hc/en-us/requests/new
Big PC, all the headsets, now using Quest 3

cybereality
Grand Champion
You can request a refund in the Oculus app.
https://support.oculus.com/477104826006173/
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?