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How do you fix this teleporting bug?

Shimmyshangga
Honored Guest

I have not able to record the ones that are extreme but for some reason I keep teleporting to random areas of the quest home or when playing games. Prior to me recording this, I got teleported behind my floating window even though my thumb is never near the stick.

here is the video because for some reason it don't allow me to attach it:
https://youtube.com/shorts/Vz18A_uN1hQ

2 ACCEPTED SOLUTIONS

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hey there @Shimmyshangga,

 

We can see that you are currently having some tracking issues with your headset. We understand that this situation can be frustrating, however we are here to help. 

 

To start, could we please ask that you clear your boundary history.

 

In order to do this, follow these steps:

 

  • Press the Oculus/Meta logo on your right controller
  • Click on the clock on the left side of the universal menu
  • Select Settings
  • In the settings panel, select Boundary
  • Select 'Clear Boundary history'
  • Redraw your Guardian boundaries by selecting 'Adjust Boundary' from the Boundary settings menu.

 

If the issue persists, do not hesitate to get back in contact with us, via a private message. 

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

MetaQuestSupport
Community Manager
Community Manager

Hey again @Shimmyshangga , we are just checking in to see if you are still having any issues?

 

If you are, we are here to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there @Shimmyshangga,

 

We can see that you are currently having some tracking issues with your headset. We understand that this situation can be frustrating, however we are here to help. 

 

To start, could we please ask that you clear your boundary history.

 

In order to do this, follow these steps:

 

  • Press the Oculus/Meta logo on your right controller
  • Click on the clock on the left side of the universal menu
  • Select Settings
  • In the settings panel, select Boundary
  • Select 'Clear Boundary history'
  • Redraw your Guardian boundaries by selecting 'Adjust Boundary' from the Boundary settings menu.

 

If the issue persists, do not hesitate to get back in contact with us, via a private message. 

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey again @Shimmyshangga , we are just checking in to see if you are still having any issues?

 

If you are, we are here to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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