03-17-2023
05:40 AM
- last edited on
06-20-2024
08:35 AM
by
TheAntiSocializ
Hi, I'm struggling logging in to my Meta Quest app on Android.
They said they'd send me an authorization code and they just kept asking me another and another, ended up with the state "You've requested too many codes. Please try again later."
So, here's the question. How long does it take for the authorization code to be reinstated?
I need it to be soon, because I have to cancel or to be paid back the purchase of an app.
I think I will be logging in on my iPhone next time so as not to have any bug.
Thanks 😉
Solved! Go to Solution.
03-17-2023 07:45 AM
Hey there, @mitanig! We don't like to see our users having a hard time with their devices. We know how important it is to get this checked out and sorted out to enjoy the world of VR. Not to worry. You can send us a PM so we can take a closer look. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
03-17-2023 05:43 AM
Any of my recovery code is not working, too.
03-17-2023 07:45 AM
Hey there, @mitanig! We don't like to see our users having a hard time with their devices. We know how important it is to get this checked out and sorted out to enjoy the world of VR. Not to worry. You can send us a PM so we can take a closer look. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
06-11-2024 06:05 PM
I faced same error to block my login to Meta Quest account.
So, finally how long did you have to wait for? 24hours?
06-11-2024 08:00 PM
Hi there, @hiteddyzhang! We saw your comment about also having some issues with 2-factor authentication, and we know how important account security is. If you're still having issues, we'd be glad to lend a hand!
So that we can collect your account information securely, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
06-12-2024 08:25 PM
Hi again, @hiteddyzhang! We're following up to make sure you got our last message. In the meantime, we'll eagerly await your PM!
06-13-2024 06:17 PM - edited 06-13-2024 06:19 PM
Actually, I just want to know how long I need to wait for when I faced the warning msg below:
"Try Again Later - You've requested too many codes. Please try again later."
BTW, I setup the two-auth by adding the phone-number to receive SMS code when I login Meta Quest account each time.
06-13-2024 08:47 PM
No problem at all! When given this error, there is a 24-hour waiting period, @hiteddyzhang. Of course, after that time, if there are still issues when attempting to access your account, do send us a PM in order to gather more details privately. We want to make sure you're all set!
06-14-2024 09:23 PM
Knock, knock! We wanted to circle back and check if you've been able to log in successfully? If not, please send us a PM- or let us know if there's anything else we can help you with!
06-19-2024 10:49 PM
Yes. Finally, I can login successfully after stopping to try for more than 48hours. Thanks.
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