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How to Delete Call Logs in the Quest 3 App

MJayce
Honored Guest

I own a Meta Quest 3. In the Quest 3 call logs, there are records of calls with someone I no longer communicate with, and I would like to delete these records.

I have tried unfollowing and blocking the person, and even reporting the conversation, but the call logs have not been removed.

Could you please let me know how to completely remove the call and chat history so that it no longer appears in the logs?

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @MJayce 

 

We can see you are having trouble with removing some chat history from your device as you don't seem to have the option.

 

May we ask that you submit a bug report so our engineering team can be made aware of this, you can do this from your headset by following these steps:

  1. Press Meta button for VR headset controllers/oculus icon on your right Touch controller to pull up your universal menu.
  2. Hover over the clock on the left-hand side of the universal menu. When Quick settings appears, select it to open the Quick settings panel.
  3. Select Report problem.
  4. Select Include or Don't include to add complete logs and diagnostics.
  5. Follow the instructions to submit your report.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi there,

Just following up to see if you still require any assistance.
If so please let us know and we would be happy to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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