How to change currency on Meta Quest app?

[Fransua04]

Hello everyone, does anyone know how to change the currency in the meta quest application because I have it set to USD and I would like to set it to Euro? Someone can help me

[Choleni]

Hi @Fransua04 🙂

You can't "set" the currency yourself. Usually, the store will show you the currency of the region you live in.
This happens when you set up the Quest or download the app.

Are you using VPN? So, your actual location isn't used?
I also saw a user who had the wrong currency when using starlink and get the correct currency when he used his home wifi.

If none of this matches your situation, send a PM @MetaQuestSupport 

click on the name to visit their profile page, then click the "send a message" button.

[MetaQuestSupport]

Hey there, @Fransua04! We understand you'd like to change your currency on the Meta Quest app. We'd be happy to provide some guidance on this matter. Also, thanks, @Choleni for providing that information to help out a fellow user! 

There are several factors that determine the currency in which a your transactions will be processed and completed. Your location will be one of the most important factors, which is determined by the Meta headset or web browser through your IP address.

Important Notes:

Use of VPN's can result in errors or other issues when making purchases.
AMEX cards will always be charged in USD.
 

Digital Purchases
Payment methods will be charged based on the IP address of the device.

Below is a table of some known store currencies:
Currency             Location
USD ($) United States, New Zealand, Iceland, Sweden, Poland, Finland, Norway, Switzerland,

                             Rest of the World
CAD (C$) Canada
EUR (€) All Euro-using countries*
GBP (£) United Kingdom
AUD (A$) Australia
JPY (¥) Japan
KRW (₩) South Korea

EU countries that do not use the euro will default to USD as currency in Meta Store.

If you are still needing some assistance, please let us know! 

[MetaQuestSupport]

Hey @Fransua04! If you still have some questions or concerns regarding the currency that is set on your Meta Quest app, feel free to reach back out. We will be more than happy to help!

[StefiX]

Hi

I am from Czech Republic so if I want to buy meta quest gift card I should buy it for US in USD or for EU in euro ?

[StefiX]

I have USD in app 

@MetaQuestSupport 

[Choleni]

Hi @StefiX 🙂

you can try it with a gift card in $........but I'm not sure that it'll work, so better take one with only a small amount to try out.

Czech Republic is not a supported country, so maybe you're out of luck and can't use any gift cards at all.🙁

Meta Quest supported countries and regions 

[StefiX]

Ok thanks 

[mSparks]

hi, i travel a lot, how do i use my gbp cash when im away from the uk. store is going to usd, my location atm should be eur right now, and my headset account should probably be in gbp or eur

[Choleni]

Hi @mSparks 🙂

The currency in the store is only converted to Euros in countries that use the Euro.
For other countries in Europe the store shows you Dollar.

@MetaQuestSupport  explained it here

Re: zmiana waluty w aplikacji meta quest - Meta Community Forums - 1202070  

.....maybe you can use VPN when traveling - set the location to UK -  so your  store has the correct currency for your quest cash?
Otherwise you must talk to @MetaQuestSupport if they can help.

Click on their name to visit their profil page, then click the "send message" button.

I hope there is a way that you can use your quest cash while traveling🙂