How to change the keyboard to AZERTY on Quest 3?

[Bentekikke]

How can I change the keyboard layout (virtual and Bluetooth) to azerty?
I can adjust this in every equipment and software since the 90s but not in the Quest 3 in 2024?

I bought the quest as a work tool, but if I can't use azerty this device is simply unusable.

Why do you not want to make this possible?

[MetaQuestSupport]

Hi @Bentekikke! We understand wanting to personalize your experience when using using VR. We suggest utilizing the "Report A Problem" option to inform our engineers. You can find the steps for doing so on your headset by visiting this link: https://www.meta.com/help/quest/articles/fix-a-problem/troubleshoot-apps-and-features/report-a-bug-o.... Feel free to reach out if you have any further questions. Have a great day!

[Bentekikke]

This is not personalization, it is a basic feature.
How many times do we have to report a basic thing like a keyboard layout? Always the standard answer back. You just don't want to do this, how arrogant (Ok it's Meta 😞 ). Why do you sell the device in Europe then? Once you get the money, that's it for you? How can I get my money back because the device doesn't work as it should?

[MetaQuestSupport]

Hey there, @Bentekikke! We're definitely don't want for you to have to keep a device that you're not happy with! We would be happy to look into the possibility of a refund if you can reach out through our support portal.

[Bentekikke]

Ok, thanks.

Just to be sure, and good to know for me and all European customers. Since this has been asked since Meta Quest 2, and Meta still hasn't implemented it, does this mean you're never going to do it? Don't get me wrong, it's a very nice product but you can't use it for business in Europe because you can't use a proper keyboard. I really don't understand why Meta doesn't want to do this. This is very unfortunate.

Greetings.

[MetaQuestSupport · Accepted solution]

Hey @Bentekikke! 

We love to hear feedback from our customers! We suggest posting any suggestions you have to our Ideas Forum. 

Also, for news on Meta Quest features and updates, keep an eye on the Meta Quest Blog. 

If you have any more questions, please feel free to reach out. We're always eager to help! 

[Bentekikke]

Ok, if you don't want to answer, then don't.
Never mind.

[Bentekikke]

I don't get it, I didn't pass on that the problem was solved at all. If you have set it yourself as solved, can you also effectively pass on the solution?

[DIRKBAP]

This is indeed a big nono, bought it yesterday and returning it today. i need an azerty layout to be able to get my work done.

[AnakondaSan]

Hi. Try sideloading "more physical keyboard layouts" and select preferred layout.

Hope it helps.