10-06-202110:57 AM - last edited on 08-10-202402:18 PM by WootM4ge
My left controller for my Oculus Quest broke, and I have been coming to the Oculus store for 6 months looking to see when you might have one in stock. How do I get a replacement?
Thanks for getting back to us, @Gargarous92! Please reach out to us through the Meta Store Support website and we'll gladly look into this! We'll be looking forward to hearing from you!
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My controller ring has broken on my right controller and the black lead going around the controller has been cut and the tracking is playing up and I’m unable to use my controller anymore what options do I have to fix this?
My left controller has started to drag, only seems to occur when I'm trying to go forward, I've tried to recalibrate in the settings but has made no difference at all.
What type of recalibrating are you trying to do, is this with the Dead Zone settings? If you haven't given that a shot, please follow the steps below.
Remove the batteries for at least a minute before attempting to use them again.
On Standalone Headsets:Increase the dead zones of the controller until the drift is no longer an issue/noticeable.
Go toSettings
Go toDevices
SelectControllers
Next to Thumbstick range and dead zone, select the joystick which is having issue
Follow on-screen instructions to recalibrate the joysticks deadzones
When powering on your controllers, ensure that the Analog sticks aren't being held in any direction and are at rest in the neutral position.
If you continue to have an issue after trying this, please feel free to reach out through either a Private Message to MetaQuestSupport or submit a ticket within our Support Website.
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Hey there! Having a stuck button on your controller is no fun. We've all been there before. No worries, let's see what we can do. Could you please send us a photo or video of the controller with the button being stuck? We look forward to your response!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey there! We're just following up with you to see if you still need assistance. If so, please provide the information from our previous message and we'll assist. We hope you have a great day!
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