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How to log into oculus quest 2 with meta account

capjbrody
Honored Guest

So, basically, I had a meta account but it had a glitch that said log into another device with this code. I saw something that said you should factory reset, so I did, and now I'm just wondering how to log back in with that meta quest account. By the way, before I factory reset, I had cloud data on. Please help!

5 REPLIES 5

MetaQuestSupport
Community Manager
Community Manager

Hi @capjbrody! It looks like you need a assistance with logging back into your Meta account after a factory reset. Having access to your account is extremely important and should never be an issue. We would love to help you with this matter. To get a better understanding of the issue you are having with logging into your account, can you give us a PM?

 

Please select our name to get to our profile page, or click here: Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

We can't wait to get this issue resolved for you!

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MetaQuestSupport
Community Manager
Community Manager

Hi again, @capjbrody! We are just reaching back to see if you still need assistance with logging back into your Meta account. If you've successfully logged in with no issues, that's awesome! If you still need assistance, please feel free to reach back out whenever it is convenient for you. We are always here to help!

 

Thank you for being the best part of Meta Quest!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

hi, yes i am still logged out, sorry i just haven't been as active. i was wondering if theres any way you can log into a meta account through the quest 2?

Hey there @capjbrody! We saw that you were struggling getting into your main account even after a factory reset. We do want to investigate this further for you, but would prefer to have you send us a PM so we can ask more clarifying questions. We strive to keep our user's information private from the public forum if that is needed, and is why we would like for you to send us a PM. 

Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

We look forward to hearing back from you and to working together on this! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hello I have the exact same problem but I've managed to get signed into my account after factory resetting but it's shows I have not bought the game I bought earlier. Please help ASAP

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