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How to redeem 6-month trial subscription of Meta Quest+?

Gilco89
Honored Guest

Just bought the Meta Quest 3 512GB  When i try to activate trial for Meta+  it says 1 month only.

 

Thanks

76 REPLIES 76

yea. I've already talked to them and they did nothing, so I don't think going there will do anything. I just don't understand the age limit, you have services like Xbox game pass and play station plus which allows you to buy it at any age. I mean even an option for the parent guardian to allow you to buy it would be good. But completely eliminating the option just seems dumb and annoying. (sorry If I seem annoyed, its kinda because I am, but I know realistically theirs not much you can do)

GarstigerZwerg
Explorer


I would like to sign up for the trial month for Meta+ or the regular subscription. Now the question: Can I still activate the 6 months that come with the Quest 3 512gb afterwards? My Quest 3 with 512gb has not been delivered yet, I am worried that I will not be able to activate the 6 months after booking the trial month. I really want Little Cities and Onward (my 512gb arrives in November when it´s too late...)

CrimsonDingo
Honored Guest

I just set up my quest 3 and got the notification to redeem my 6 months of quest plus but when I click the button in the meta app it goes to a screen that says "unable to load. please try again later. Is this happening to anyone else ?

I’m having the same problem

Same here. Any idea?

After a few back and forth emails I was told they will look into it and get back to me. 

Exactly the same issue. It’s so frustrating. Support said it’s because you haven’t got a quest activated yet when my account has both the OG rift and quest 2 too. 

not sure but I dunno where to go from here. This quest 3 has been an absolute headache for me. 

Attached screenshot of what happens. Also to the OP. Have you tried deleting the app and trying via the web. That works and can get through but then I wonder. How the hell do I cancel it when and if I want since it says you need to cancel via app settings when app is the problem. 

IMG_0486.jpeg

for me there is a simple fix:

1. open Chrome Browser and login to your meta Account

2. copy from your email the 6-month subscription link ("Blue button") to browser

3. redeem in Browser (there are 2 options, 1month / 12month, which is relevant only after the 6 month trial period)

4. Check in Meta app, in "Menu"  you will now see "Meta Quest+"

hope it works for you

I can see meta quest plus. It’s only when I attempt to take out a subscription that I get the grey error page and this is for the 1 month trial not 6 months I’m talking about unfortunately. 

Same here, nothing works, tried everything, through browser, goggles, mobile app.

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