cancel
Showing results for 
Search instead for 
Did you mean: 

How to redeem 6-month trial subscription of Meta Quest+?

Gilco89
Honored Guest

Just bought the Meta Quest 3 512GB  When i try to activate trial for Meta+  it says 1 month only.

 

Thanks

76 REPLIES 76

Didn't work for me.

OK. So I put in my credit card details into Meta Quest app. 
Then I headed into the App Store in my headset, and I could redeem the 6 month trial!

yes same problem no reply from support

I've tried everything listed. Even clicking the link for support. I seem to be getting taken around in a giant loop.

doqb
Honored Guest

Same issue, I talked to them and they only led me through loops

ThyRuinedKing
Retired Support

Hey @doqb and @zac.stephenson.3, could you guys share with me if you're still having this issue? It looks like a few users were able to redeem as normal, please let me know if help is needed so I can reach out to our engineers.

In the time of your life, live - so that in that wondrous time you shall not add to the misery and sorrow of the world, but shall smile to the infinite delight and mystery of it.

P.S., I can beat you at One Piece TCG and Tekken

Unfortunately I still have the same problem. I have sent in a ticket, but everyone went quiet after it was escalated 😞

 

If it's taking sometime for a reply, it's possible the team may just be very busy. If you'd like, you can send a PM to @MetaQuestSupport with any reference number you might have. They can double-check on that for you!

In the time of your life, live - so that in that wondrous time you shall not add to the misery and sorrow of the world, but shall smile to the infinite delight and mystery of it.

P.S., I can beat you at One Piece TCG and Tekken

Its been months. Ive sent numerous emails, and every single time they just led me in loopholes instead of actually solving the issue, so im not sure if waiting more will help.

Hey @doqb, we'd love to help out. In order to assist, we would need to gather some personal information. Please be sure to send us a Private Message so we may assist further. We apologize for any delay you've faced and will be sure to assist as quickly as possible!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?