11-01-2024 07:55 PM
So my Facebook account was hacked and the hacker linked a dummy Meta Horizon account to my FB to maintain access. Naturally I don't have access to this hackers Meta account so I am unable to unlink it from my FB account to remove their access and add my own Meta Horizon account. How can I resolve this as each help centre puts you on a cycle of uselessness and there is no direct support contact. @support
11-01-2024 11:45 PM - edited 11-01-2024 11:45 PM
I had or still have the exact same problem with my instagram account. I got hacked a few months ago and now they gained access again as I realised they linked their Meta account to my instagram account. I reached out multiple times to instagram and reported it but no luck and no help. It’s ridiculous.
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset