Hi, I just just a factory reset my Oculus and I can't find any of the games that I paid for that were on it before. I read that I can get them back, I just don't know how. I think that I may be logged into one of the many accidental that I made, but I do know that the account is associated with this email address. Is there any way that someone can help me find them please?
Hey there, Grace! Graace, we see you having issues with your games after a factory reset, and we understand how confusing this can be. We can help you out so you can get back to gaming.
Soon as you get back us we can look further into this situation for you.
Hey there @briman100k, we see you are having issues downloading a game you have already purchased. We understand this is not the experience you were hoping for, and we want to help. So we can look into this matter, lease select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.