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How to set up app you have to make so many accounts to do this then it says i cant download any game

Lil32105
Honored Guest

I CAN'T DOWNLOAD ANY GAMES STUPID DUMB THING

 

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there @Lil32105, not being able to download your game is not how we intended for you to experience the amazing world of VR. We understand how important this is for you, and would love to assist you on this matter!

 

Can you please try the following to see if it will allow you install the game:

  • Uninstall the game.
  • Reboot your headset.
  • Reinstall the game.
  • Make sure your headset is only on the 5GHz bandwidth.

 

Also, seeing as you have created multiple accounts, you will need to PM us so we can securely collect your account information, that way we locate and verify your account to see what account the game is on.

 

To Pm us, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We hope to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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