Hi there, @glizzy6942069! We definitely want you to be able to always have access to your Meta account and all your saved VR content, so we'd love to assist further! In order for us to get a better idea of this situation overall, please clarify, what error message are you running into when logging in? Are you logging in using that "Continue with email" option, or through Facebook? Also, are you able to log into this account on the Meta Quest mobile app? Keep us updated and we can continue from there!
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Hello, hello, @glizzy6942069! We're reaching back out to make sure you were able to get properly logged into your Meta account on your headset after that factory reset. If you still need assistance, please don't hesitate to reach back out anytime with those requested details from our last post for clarification. We'll always be happy to hear from you!
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We would like to look into this issue in more detail!
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Best wishes, Meta Quest Support
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