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I have a Quest 2 headset that can't pair to the Meta Quest mobile app due to this stupid 'Software update required' issue. Meta say that they are working hard to find a solution to this issue and they're very sorry for the inconvenience. I've been waiting TWO WEEKS Meta and you still haven't found a solution!! I have tried every possible thing but nothing can get around it, the only thing I haven't tried yet but might very soon is to THROW THIS HEADSET AT THE WALL!! This is seriously STRESSING ME OUT SO MUCH, I've been in a rotten mood ever since I bought it two weeks ago. I can't stand this anymore, I was so excited to use it, I actually bought it to better my physical & mental health but it's done the opposite, I feel so frustrated, irritated, angry & depressed all at the same time 😡😔😭🤨 Please fix this Meta!


Honored Guest

Also having the same issue. Honest to god wish meta/ Facebook had never been allowed to take over. Absolutely ruining the gaming experience already. I’m fuming, was all fine until meta took over and now my headset doesn’t work because I tried to do their stupid update. But here we are and we’re stuck with them now. Fix it or lose your customers

Honored Guest

I have the same issue !! In my entire life I’ve never seen such unprofessional and ridiculous company as Meta. How can they leave their customers suffering with such issues. 

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