As the title says, I am unable to add my payment method. My details are up to date, I don't know why its not working. If anyone could help me, I'd really appreciate it!
i'm having the same issue, i'm located in Costa Rica and i can't select my country, dropdown isn't working and now when that screen shows up just tries to load and shows a message that says "We're having trouble updating your payment information. Please try again later or contact support for assistance."
Hey there, @Ambersando. We can definitely understand how concerning it would be to find yourself unable to add your preferred payment method, and we'd be glad to look into this for you! Please reach out to us through a PM and we'll gladly do everything we can to get this resolved. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We'll be looking forward to hearing from you!
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Hiya hiya! We're just moseying on over to see if you are still in need of assistance. If so, please don't hesitate to hit us up in the PM's. Thank you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
got a PM on wednesday and replied, but haven't got any answers since then.
I'm facing the same issue setting up my bank information not for buy stuff from Oculus Store, but for getting payments by selling VR games in the Oculus Store ( i'm Oculus developer )
im having this same issue and have had a question up for more than 3 weeks and no one has responded. as for the developer support it dosent help me at all because as far as i can tell there is no live chat and the FAQ dosent have what i need. here is the link to the question if anyone knows how to fix it: https://communityforums.atmeta.com/t5/Developer-Dashboard/routing-number-issue/m-p/1069680
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