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I bought a Meta Quest 3 but my referral code isn't working

KarmaAndChaos
Honored Guest

I'm not sure if I messed up somewhere but this is my first time with a Quest headset and I accepted the referral code and set up my headset but didn't get the credit.  I had an original Oculus Rift I bought years ago so I did have a Meta account.  Is it not possible for me to get the $30 credit?

6 REPLIES 6

Choleni
MVP
MVP

It doesn't matter if you've already a Rift, only thing important is that you are new to Quest.

Actually the link should work.

Did you accept the link before you set up the Quest?

You have to accept the link first.

Choleni
MVP
MVP

Sorry, I forgot to say

If it not works you should send a PM @MetaQuestSupport 

Click on their name to visit their profile page and then on the "send a message" button.

I'm sure, they can help you to get your credit🙂

MetaQuestSupport
Community Manager
Community Manager

Hey there, @KarmaAndChaos. We understand how important it is that you receive your credits, and we would be happy to assist you with this! To review the terms of our referral program, please visit this link. If you still need assistance or have any questions regarding your credits, kindly send us a private message, so we can take a further look! To do so, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We hope to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

We were just reaching out to see if you still needed help with your referral credits. If you do, kindly send us a private message. We'd be happy to look into this for you! Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

i have a similar problem where my friend logged into his quest before accepting the referral link. is it possible to still get the credits?

 

Hey @jack01110! We just wanted to let you know that your PM has made a safe landing with us, and we will be working with you there. We look forward on continuing our conversation and working towards a resolution!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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