cancel
Showing results for 
Search instead for 
Did you mean: 

I bought a meta pro controller for Quest 2. But can't use it.

DDAKBOMNOON
Explorer

I bought a meta pro controller for Quest 2.

But can't use it.

I paired the Meta Quest Pro controller in the app, but I can't use the controller on the device (Quest 2).

In the device, the controller update progress continues to stop at 0%, and the controller is not recognized.

I've tried doing a factory reset as advised by others, and tried again, but the result is the same.
I used google translate. Please understand that my English is not perfect.

2 REPLIES 2

DerDaku
Explorer

I do have the same problem. Chat Support told me to wait for the controller battery to run empty and try again after recharging…. Not sure if this will really help, though. 

I guess I should try that too. I think it will take a long time for the battery to run out though...
Thank you!